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the heart of our CKD travellers’ community.

Wellbeing

Wellbeing Is a Journey: Reflections on Travel, Freedom, and Living Fully

At bookdialysis.com, we believe wellbeing isn’t just about health—it’s about how freely and fully you live. It’s about movement, presence, dreaming, and the courage to explore. That’s why we dedicate time each year to reflect on what wellbeing truly means, especially for those traveling with dialysis. For many, travel represents joy, spontaneity, and renewal. But when you live with dialysis, it can also require courage, planning, and a bit more care. That’s where we come in—to remind you that the world is still open, your dreams are still valid, and travel is still yours. Wellbeing starts with intention. It starts when you give yourself permission to explore new places, new possibilities, and new states of mind. Sometimes it’s a bold trip across borders. Other times, it’s a quiet pause in a beautiful setting—a moment to breathe and be. Planning is a form of empowerment. When you’re equipped with the right tools and support, the impossible begins to feel doable. Confidence grows. Your suitcase becomes a symbol of independence, not limitation. And dreaming? That’s part of wellness too. Imagining where you want to go—whether it’s a sun-drenched coast, a mountain village, or a bustling capital—is a way of saying yes to life again. This week, we’ve seen how even small steps toward movement and discovery can spark joy, clarity, and confidence. We’ve celebrated stories of freedom and intention, of people who choose to live well and travel far, despite dialysis. We carry those stories with us every day. Because your wellbeing is not a side note—it’s the whole journey. And it deserves to be filled with meaning, freedom, and experiences that make you feel alive. Here’s to continuing that journey—one trip, one dream, one empowered step at a time.

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business news

Why Forward-Thinking Clinics Are Embracing Digital Solutions for Dialysis Bookings

Running a modern clinic is more challenging than ever. Patients expect seamless experiences, staff face growing administrative burdens, and competition is increasingly defined by convenience and trust. One area where this reality becomes crystal clear is in dialysis bookings. For many clinics, scheduling remains manual, time-consuming, and prone to errors. Patients often have to call multiple times to confirm or change an appointment, while staff spend valuable hours juggling calendars instead of focusing on care. This is where digital transformation steps in - not as a buzzword, but as a practical solution. The Business Case for Change By adopting a dedicated digital booking system, clinics can: Increase profitability: Direct patient bookings through bookdialysis.com reduce reliance on intermediaries, optimize chair usage, and generate additional revenue. Compete against larger players: On bookdialysis.com, every clinic is presented equally, meaning smaller and mid-sized providers have the same opportunity to be selected as larger ones. Save time and reduce errors: Automated scheduling eliminates double-bookings and endless back-and-forth phone calls. Boost patient satisfaction: A simple, mobile-friendly booking process empowers patients and builds trust in your clinic. Improve resource management: Clinics gain visibility into chair usage, staff allocation, and overall efficiency. Strengthen reputation: A streamlined patient experience positions your clinic as modern, patient-first, and competitive. 👉 Below, you’ll find a visual summary of the business case, outlining the key drivers and benefits at a glance. This snapshot makes it easy to see why leading clinics are choosing to modernize their booking systems. A Win for Patients and Clinics Ultimately, the goal isn’t just technology for technology’s sake. It’s about helping patients feel secure in their care while giving clinics the tools to operate more effectively. When patients can book their dialysis slot as easily as reserving a hotel room, it reduces stress, builds loyalty, and ensures smoother day-to-day operations for staff. Looking Ahead Clinics that invest in smart booking solutions today are setting the stage for long-term success. With healthcare moving toward more patient-centric models, digital tools aren’t optional extras - they’re the foundation of future-ready care. List your clinic and become the forward-thinking clinic that you dream of.

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Destinations

Need a GHIC Card for Your Travels? Here’s What You Need to Know

Following a great webinar organized by the National Kidney Federation (watch it here: https://www.youtube.com/watch?v=wX7QsW4Yzkk) , and in response to a recurring question from participants, we’ve gathered some useful information from the NHS website on how to obtain a GHIC (UK Global Health Insurance Card). Here are the key details: The UK Global Health Insurance Card (GHIC) lets you get necessary state healthcare in the European Economic Area (EEA), and some other countries, on the same basis as a resident of that country. This may be free or it may require a payment equivalent to that which a local resident would pay. The UK GHIC has replaced the existing European Health Insurance Card (EHIC). If you have an existing EHIC you can continue to use it until the expiry date on the card. Once it expires, you’ll need to apply for a UK GHIC to replace it. You can apply for a new card up to 9 months before your current card expires. A UK GHIC is free and lasts for up to 5 years. Apply for your new card through the NHS website. Avoid unofficial websites – they may charge you a fee to apply. If you have rights under the Withdrawal Agreement, you can choose to apply for a new UK EHIC instead. The UK GHIC is not a replacement for travel insurance. We advise you to have private travel and medical insurance for the duration of your trip. We also recommend you check FCDO travel advice on GOV.UK for the country you’re visiting. Apply for a UK GHIC You can apply for a UK GHIC if you’re a resident in the UK. You can also add your family members to your application when you apply. You’ll need to provide your: full name address date of birth National Insurance number Health and Care number (if you’re from Northern Ireland) Applying for family members Every member of your family needs their own card. You can add your spouse, civil partner and children to your application when you apply. You must enter your own details first and apply for any additional cards when prompted. If you’ve already completed your application and want to add additional family members contact NHS Overseas Healthcare Services. You’ll need to give us your reference number, name, date of birth and address so we can access your record. After you apply After you’ve submitted your application, we’ll email you within 24 hours to let you know whether it has been approved or not (if you don’t get a reply, check your junk folder). We may need to see additional information or documents before approving it. Once your application has been approved, you should receive your new card within 15 working days. It will be sent to you by post. If you do not receive it before you travel, and need medically necessary treatment during your visit, you can apply for a Provisional Replacement Certificate (PRC) to get temporary cover. For more information, see “If you don’t have your card with you” towards the end of this page. If you have rights under the Withdrawal Agreement If you have rights under the Withdrawal Agreement, you can choose to apply for a new UK EHIC rather than a UK GHIC. Like the UK GHIC, it’s free and lasts up to 5 years. You can find out if you have rights under the Withdrawal Agreement on GOV.UK. Apply for a UK EHIC What your card covers You can use your card to get state healthcare that cannot reasonably wait until you come back to the UK (sometimes called “medically necessary healthcare”). This includes things like: emergency treatment and visits to A&E treatment or routine medical care for long-term or pre-existing medical conditions routine maternity care, as long as you’re not going abroad to give birth You’ll need to pre-arrange some treatments with the relevant healthcare provider in the country you’re visiting – for example, kidney dialysis or chemotherapy – as it’s not guaranteed that local healthcare providers will always have the capacity to provide this care. Whether treatment is medically necessary is decided by the healthcare provider in the country you’re visiting. Not all state healthcare is free outside of the UK. You may have to pay for treatment that you would get for free on the NHS, if a local resident would be expected to pay in the country you’re visiting. Before travelling, you should check the state-provided healthcare services in the country you’re visiting and any potential charges you may face. Check the relevant country guide on GOV.UK for information on how to access treatment in the country you’re visiting What your card does not cover A UK GHIC (or UK EHIC) does not replace travel and medical insurance or cover services like: being flown back to the UK (medical repatriation) treatment in a private medical facility ski or mountain rescue We advise that you have a UK GHIC (or UK EHIC) and private travel and medical insurance for the duration of your trip. Where you can use your card UK GHIC You can use a UK GHIC when you’re visiting: a country in the European Economic Area (EEA) – see a list of EEA countries on GOV.UK Montenegro Australia Jersey, Guernsey and the Isle of Man St Helena, Tristan and Ascension You can use a UK GHIC in Switzerland if you’re one of the following: a British national a Swiss national an EU citizen a refugee a stateless person a family member of someone who holds one of the above nationalities or statuses The UK government is negotiating with other countries to expand the use of the UK GHIC, so always check coverage before you travel. UK EHIC You can use a UK EHIC when you’re visiting: a country in the European Economic Area (EEA) – see a list of EEA countries on GOV.UK Switzerland Visiting Montenegro You can get free emergency treatment in Montenegro but you’ll have to pay for your prescribed medicines and for other medical treatment. If you’re a UK national, your UK passport will give you access to emergency healthcare in Montenegro. If you’re a UK resident but not a UK national you’ll need your passport and a UK GHIC (or UK EHIC) to get emergency healthcare. Getting healthcare in other countries You’ll have to pay for treatment unless the UK has a healthcare agreement with that country. Check if you’re eligible for a UK GHIC You’ll be entitled to a UK GHIC if both of these things apply: you’re ordinarily and legally resident in the UK you do not have healthcare cover provided by an EEA country or Switzerland There is information about what “ordinarily resident” means on GOV.UK You may also be entitled to a UK GHIC if you’re: living in the EEA or Switzerland with a registered S1 form living in the EEA or Switzerland with an A1 document issued by the UK a family member or dependant of an entitled individual already listed Check if you’re eligible for a UK EHIC You may be eligible for a new UK EHIC if you meet one of the following criteria: you’re living in the EEA or Switzerland and have been since before 1 January 2021 with a registered S1, E121, E106 or E109 form issued by the UK you’re living in the EEA or Switzerland since before 1 January 2021 with an A1 issued by the UK you’re a national of the EEA or Switzerland who has legally resided in the UK since before 1 January 2021 and are covered under the Withdrawal Agreement – you may not be covered if you are also a UK national or if you were born in the UK you’re a family member or dependant of an entitled individual already listed If your circumstances change and you no longer meet one of the above criteria, you may not be entitled to continue using the card and should contact NHS Overseas Healthcare Services. You must be entitled to use your UK GHIC or UK EHIC at the time of the treatment. If you use it to access healthcare that you’re not entitled to, you may be liable for the full cost of all treatment received or face prosecution. Students  Applying for a UK Student EHIC or UK GHIC To apply for a UK Student EHIC or UK GHIC, you’ll need a letter from your university or college showing: the name and address of the UK educational institution if you’re travelling as part of your course the address of where you’re studying in the EEA or Switzerland details of the qualification you’re studying for the dates your study period in the EEA or Switzerland started and is due to finish your permanent residential address in the UK If the letter from your university or college does not include your permanent residential address in the UK, you’ll be asked to provide further evidence to confirm this. This is in addition to the information set out in “How to apply” above. Students studying in the EEA or Switzerland applying for a UK Student EHIC or UK GHIC If you normally live in the UK and have been studying in the EEA or Switzerland since before 1 January 2021, you may be eligible for a new UK Student EHIC for use in the EEA, Switzerland and your country of study. If you started your course after 1 January 2021, or you’re planning to study in an EEA country or Switzerland, you’ll need to apply for a UK Student GHIC. Using a UK GHIC (or UK EHIC) when abroad You should take your UK GHIC (or UK EHIC) with you when you travel abroad. If you need medically necessary treatment, you’ll need to present the card to the hospital (or other service provider) that is treating you – make sure that you are being treated at a public health provider and not a private one. Keep all receipts and paperwork. Depending on the country you visit you may be expected to pay all or part of your bill upfront and then claim a refund afterwards. Some countries ask patients to pay a contribution towards the cost of their care. This is known as a co-payment or patient share. You can claim back the difference between the total bill and the co-payment, but the actual co-payment is not refundable. Your UK GHIC or UK EHIC will not cover costs that a local resident would have to pay. If you don’t have your card with you If you need emergency treatment when you’re in another country and do not have your UK GHIC (or UK EHIC) with you, you can apply for a Provisional Replacement Certificate (PRC). A PRC gives you the same level of cover as a UK GHIC or UK EHIC. A PRC also covers you if you’ve applied for a UK GHIC or UK EHIC and it has not arrived yet. Find out more about PRCs and how to apply for one You’ll need to pay in full for treatment if you do not have a UK GHIC, UK EHIC or PRC. You should ask for a copy of your invoice and obtain a receipt. How to claim a refund To claim a refund for healthcare covered by your UK GHIC or UK EHIC, you’ll need to download and fill in a refund claim form and send it to NHS Overseas Healthcare Services. You should include receipts and any supporting documents with your claim form. Find out how to claim a refund for healthcare covered by your UK GHIC or UK EHIC Incorrect charges for treatment If you think you’ve been incorrectly charged for medical treatment, contact NHS Overseas Healthcare Services. Keep all documents relating to your treatment. You may need to provide more information to confirm your eligibility and the cost of the treatment you had. This could include: receipts or invoices relating to treatment confirmation that the treatment was state-provided confirmation of payments made to healthcare institutions documents relating to insurance cover if your insurer paid for treatment discharge documents NHS Overseas Healthcare Services will look at your claim to decide whether you were charged when you should have been covered. If they determine that your treatment should have been covered by the UK GHIC or UK EHIC, they’ll reimburse you or your insurer for the costs of treatment that are covered by your card. Book Your Dialysis

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Destinations

Discover Paris Beyond the Postcards

Paris for Your Eyes Only: Discover a Different Side of the City of Light Everyone knows Paris for its timeless icons—the Eiffel Tower, the Louvre, Notre-Dame. But beyond the postcard views and tourist landmarks, there’s a more intimate, unexpected side to the French capital. One filled with secret gardens, quiet alleys, local cafés, and corners only Parisians know about. At bookdialysis.com, we believe that real travel begins where the crowds end. That’s why we’ve created “Paris Guide: For Your Eyes Only”—a curated collection of hidden gems and iconic film locations to help you experience Paris in a whole new way. This is not your typical travel guide. It’s an invitation to see Paris through the eyes of a local… or a film director. Think quiet strolls, tucked-away spots, and cinematic scenes where you can channel your inner Amélie or James Bond. ✨ And yes—it’s dialysis-friendly.Your health doesn’t pause when you travel, and neither should your sense of adventure. Our guide makes sure your itinerary is inspiring and safe. Ready to travel like a local and feel like a star?📥 Download the Paris Guide: For Your Eyes Only and explore the hidden side of Paris.

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Destinations

Chasing the Sun: Europe’s Brightest Cities for Sunshine Lovers

If sunshine fuels your soul, Europe has some radiant hotspots you’ll want on your radar. According to a recent report by Statista, the top 10 sunniest cities in Europe boast impressive monthly averages of sunshine hours — and spoiler: Spain is shining. 🏆 Alicante, located on Spain’s southeastern coast, tops the list with a dazzling 349 hours of sunshine per month, paired with a mild average temperature of 19°C (66°F). Just behind are cities like Catania (Italy), Murcia, Malaga, and Valencia, making the Mediterranean the ultimate vitamin D haven. What’s striking is how Spain dominates the leaderboard, claiming 8 out of 10 spots — from the Canary Islands’ Las Palmas (where it’s summer basically year-round) to cultural hubs like Granada and Nice (yes, France made the cut too!). These numbers aren’t just a fun trivia fact — they’re also valuable for travelers looking to escape gloomy skies or for anyone whose well-being thrives in warm, sunny climates. For dialysis patients booking through bookdialysis.com, this info adds another layer to the decision-making process: why not get the care you need in a city that radiates light and joy? So whether you’re planning a sun-drenched getaway, a sabbatical, or a long-overdue recharge, these cities should be high on your travel bucket list. ☀️ Sun, siestas, and smiles await. Where will your next sunny escape be?

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Destinations

When NOT to travel to Bali

​In 2025, Nyepi, Bali’s revered Day of Silence, will be observed from 6:00 AM on Saturday, March 29, until 6:00 AM on Sunday, March 30. In 2026, the day of silence is from 6:00 AM on Thursday, March 19, until 6:00 AM on Friday, March 20. This 24-hour period marks the Balinese New Year according to the Saka calendar and is characterized by complete stillness across the island. All activities come to a halt: the airport closes, roads are empty, businesses shut down, and even lights and internet services are turned off. Everyone, including tourists, is expected to stay indoors and observe the silence. ​ For dialysis travelers planning a trip to Bali around this time, it's crucial to consider the following: Dialysis Scheduling: Ensure your dialysis sessions are scheduled around Nyepi, as clinics will be closed during the observance.- although this is not the case for the majority of clinics. Accommodation: Confirm with your hotel about the services available during Nyepi. Some hotels may offer limited services, and you'll be required to stay within the premises.​ Supplies: Stock up on necessary supplies, including medications and food, before the day of silence, as shops and restaurants will be closed.​ Experiencing Nyepi can be a unique cultural immersion, offering a rare opportunity for reflection and tranquility. However, it requires careful planning to ensure your health needs are met without disruption.​ If you need assistance in planning your dialysis treatments around Nyepi or have questions about traveling during this period, feel free to ask!

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